In the first instance, please contact our team at firstname.lastname@example.org regarding your reschedule request (or non-attendance), who will respond within 24 working hours.
If you wish to cancel your training course you must do so no later that 14 days before the date of your training course to receive a full refund of your deposit.
Non-attendance where no prior notice is given will be handled at the discretion of The CoCo Lashes Academy and may result in loss of course fees. This is applicable only to courses booked at full price only.
Should you be unable to attend a confirmed training date for medical reasons, a valid medical certificate covering the named student and day of the booked training will be required.