Please ensure that you contact us before return the item and add your order number, name and contact details (email and phone number, if possible) with your return in addition to a brief description about why you are returning the products.
All returns, exchanges and claims for goods damaged in transit must be made within 14 days of receiving your order.
For refunds and exchanges you must return the original item to us with the original packaging and in new condition. The contents and quantity of the product must be as originally sold. All returned goods must properly packed and sent by recorded delivery.
Additionally, we are unable to offer refunds for the initial postage costs of your order unless the returned products are deemed faulty.
Refunds for cancelled and returned goods will be made as soon as possible and within 30 days of the notification of cancellation.
66A Walm Lane
London, United Kingdom